Version Effective Date: 07/01/2024
1. Introduction
At IDA AI, LLC. ("IDA AI," "we," "us," or "our"), we are dedicated to safeguarding your privacy. This Privacy Policy outlines our practices concerning the collection, use, and sharing of information when you use our services through the IDA AI websites ("Service").
Please carefully review this Privacy Policy before using our Service or providing any information. By continuing to use our Service, you acknowledge that you have reviewed this Privacy Policy and agree to its terms, including the methods of data use and disclosure described herein. From time to time, we may introduce new or additional services; these will also be subject to this Privacy Policy unless otherwise specified at launch.
2. Information We Collect
We collect various types of information, which may include personal data, pseudonymous data, and anonymized or aggregated data, as detailed below:
Information You Provide
We collect personal information when you register for the Service, interact with the Service, update your account, make purchases, verify your identity, reach out for support, or otherwise communicate with us.
Other Information
We may collect additional information automatically through the Service:
Additional Information Provided to Us
We may also collect additional information through various means, such as submissions on our website, support requests, interactions with our social media channels, or other forms of communication with us.
Beyond the purposes outlined above, we use your personal information to comply with applicable laws and to protect our legitimate business interests and legal rights. This may include using your personal data in connection with legal claims, compliance efforts, and legal research (including the disclosure of such data in legal proceedings or litigation).
Contact/Personal Information
To verify and register you as a user of our Service, we collect certain personal details, including:
Communication Information
We may collect your IP address and unique device identifiers (like MAC addresses) and assign other electronic identifiers to deliver our Service properly or enhance security. This information may include, depending on your device type:
Support Information
If you submit a support request, we may need to gather relevant data to address your request effectively. This support data may include contact details, authentication information, chat session details, or other necessary data to provide assistance. For certain services, we may also record usage data to help resolve your support request.
Payment Information
When you make a purchase through our Service, you may be required to provide payment information, including credit card details, billing address, and possibly other specific information to process your payment correctly.
User Information
We may collect statistical information about your use of our Service for operational purposes and to safeguard our legal interests. This helps us enhance the user experience and identify performance issues or failures. Information collected may include:
3. How We Use Your Information
We use the information we collect for various purposes, including to:
We may also anonymize identifiable information and use it for any purpose.
4. Information Sharing
We may share your information as follows:
5. Your Choices
6. Data Access and Control
You have the ability to view, access, modify, or delete certain information associated with your use of our Service by navigating to the Settings page. Depending on the laws applicable in your location, you may have additional rights concerning your personal data. If such rights are not mandated by the laws in your jurisdiction, IDA AI reserves the right to determine how to handle your request.
For users located in the European Economic Area ("EEA"), United Kingdom ("UK"), or Switzerland, you are entitled to certain rights under applicable data protection laws. These rights include: (i) the right to access and receive a copy of your personal data; (ii) the right to request correction or deletion of your personal data; (iii) the right to object to or limit the processing of your personal data; and (iv) the right to request the transfer of your personal data to another party. Additionally, if we process your personal data based on your consent, you have the right to withdraw that consent at any time.
If you wish to exercise your rights under applicable data protection laws, please reach out to us using the “Contact Us” link provided here or at the address listed in Section 15 below. When contacting us, please specify your request and mention the relevant law. We may require you to verify your identity or provide further details regarding your request. We will consider and respond to any requests in line with applicable law. Rest assured, you will not be discriminated against for exercising any of these rights.
If you feel that your rights have been violated, we encourage you to contact us first using the “Contact Us” link here so that we can attempt to resolve any issues or disputes informally.
If you are a user in Türkiye, you have specific rights under Law No 6698 on the Protection of Personal Data (“LPPD”). According to Article 11 of the LPPD, your rights include: (i) the right to learn whether your personal data is being processed; (ii) the right to request further information if your personal data is being processed; (iii) the right to learn the purpose of processing your personal data and whether it is being processed in accordance with that purpose; (iv) the right to know the third parties, in Türkiye or abroad, to whom your personal data has been transferred; (v) the right to request the correction of incomplete or inaccurate personal data and to request notification of such rectification to third parties to whom your data has been transferred; (vi) the right to request the deletion or destruction of your personal data if the reasons for processing no longer exist, and to request notification of such actions to third parties to whom your data was transferred; (vii) the right to object to the processing of your personal data by automated means if it produces a negative consequence for you; and (viii) the right to seek compensation for damages resulting from the unlawful processing of your personal data.
7. Data Retention
We may retain your information as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, prevent fraud, and enforce our agreements.
8. Security
We implement various security measures to protect your information. However, no system is entirely secure, and we cannot guarantee absolute security. In the event of a data breach, we will take appropriate steps to mitigate the issue and notify affected individuals as required by law.
9. Minors
Our Service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will delete it promptly. Please contact us if you believe we have any information from a child under 13.
10. Users Outside of the United States
By using our Service, you acknowledge that your information may be processed in countries where data protection laws may differ from those in your country of residence.
11. Legal Bases for Processing Personal Data for Users in the EEA, UK, Switzerland, and Türkiye
When you use our Service, we collect, use, share, and process your personal data as outlined in this Privacy Policy. We rely on several legal bases to process your information in these ways:
Consent: We process your personal data based on your consent, such as to communicate with you, send marketing emails or notifications, and for other purposes for which you have given your consent.
Contractual Necessity: We process your personal data to fulfill our contractual obligations to you and to deliver our Service. This includes providing, operating, and maintaining the Service, as well as investigating, addressing, and preventing behaviors that may violate our Terms of Use.
Legitimate Interests: We process your personal data under our legitimate interests, such as improving and analyzing the Service and customizing your experience on the platform. We ensure that our legitimate interests do not override your fundamental rights and freedoms.
Legal Compliance, Public Interest, or Vital Interests: We may process your personal data to comply with legal obligations, serve the public interest, or protect your vital interests. This includes detecting, preventing, and addressing fraudulent activities, violations of our Terms of Use or policies, or other potentially harmful or unlawful activities.
For transferring your personal data outside of the EEA, UK, and Switzerland, we implement appropriate safeguards and ensure that any transfer is conducted under a legally valid transfer mechanism.
In Türkiye, the processing of your personal data must meet at least one of the conditions set forth in Articles 5 and 6 of the Law on the Protection of Personal Data (LPPD). The legal bases for processing under the LPPD include:
Operational Necessity: We process your personal data when it is necessary for executing operational processes, in line with Article 5 (2) (f) of the LPPD. This processing is aligned with our legitimate interests and conducted in a manner that does not infringe on your fundamental rights and freedoms.
Contractual Obligations: We process your personal data to meet contractual obligations directly related to the establishment or execution of a contract, in accordance with Article 5 (2) (c) of the LPPD.12. Updates to this Privacy Policy
12. Updates to This Privacy Policy
We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on our website. We encourage you to review the policy regularly to stay informed of any updates.
13. Delaware Privacy Rights Disclosure
The categories of personal information we collect about users, as described above in Section 2.
The categories of sources from which the personal information is collected are described above in Section 2.
The business or commercial purpose for collecting personal information are described above in Sections 3 and 4.
The categories of personal information we share with third parties, as described above in Section 4.
14. Disclaimer
When you delete your account, we will remove or anonymize your personal data from our systems. However, please note that any photos you uploaded while using our Service may contain additional personal information. If you wish to have this specific data deleted separately, you must notify us. IDA AI is not responsible for any failure to request the deletion of such data.
15. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, or if you wish to exercise any of your rights, please contact us at info@idatech.ai.